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						bank 
						Establishment that provides a variety of financial services.				                 
                
                
					
					
					
                    
                    
                    
                    
					
                                        
                    
                    
                    
                    
                                        
                     
                                        
                    
 
                    
	
            
            
            
             
                    
					
					
    
                    
				 
										
						
						professional training office 
						
						Room reserved for providing training for bank employees. 												
						
						insurance services 
						
						Offices where customers consult bank staff about insurance services for automobiles, travel, homes, etc. 						
						
						financial services 
						
						Offices where bank staff meet with customers to discuss financial services such as mortgages and investments. 						
						
						conference room 
						
						Room that is big enough to hold a relatively large number of people. 						
						
						loan services 
						
						Offices where bank staff meet with customers who are applying for a loan. 						
						
						meeting room 
						
						Room used by small groups to hold meetings and discussions. 						
						
						photocopier 
						
						Machine for reprography. 						
						
						brochure rack 
						
						Rack used to display brochures and flyers containing information on services offered by the bank. 						
						
						waiting area 
						
						Space reserved for customers waiting for an appointment in a specific department. 						
						
						reception desk 
						
						Area where customers are met. 						
						
						security grille 
						
						Sliding or folding bars that isolate the bank’s automatic teller machines when the bank is closed. 						
						
						lobby 
						
						The bank’s entrance area. 						
						
						janitor’s closet 
						
						Room for storing cleaning products and housekeeping supplies. 						
						
						cloakroom 
						
						Space designated for storing clothes, hats, umbrellas and so forth. 						
						
						toilet 
						
						Premises designed to satisfy basic functions and equipped with toilets and sinks. 						
						
						staff lounge 
						
						Room where staff eat meals and relax. 						
						
						director’s office 
						
						 						
						
						secretary’s office 
						
						 						
						
						customer service 
						
						Office where bank staff meet with customers to open accounts, issue debit cards, give out forms and so forth. 						
						
						safe 
						
						Reinforced fireproof safe used to hold the bank’s cash supply and negotiable documents. 						
						
						safe deposit box 
						
						Compartment rented by customers to store valuable objects and documents in a safe place. 						
						
						vault 
						
						Reinforced fireproof room containing the bank safe and the customers’ safe deposit boxes; access to it is tightly controlled. 						
						
						coupon booth 
						
						Small closed cubicle used by a customer to open a safe deposit box. 						
						
						line 
						
						Area where customers wait to be served at a wicket. 						
						
						wicket 
						
						Counter where bank tellers serve customers. 						
						
						business wicket 
						
						Counter reserved for business accounts. 						
						
						cash supply 
						
						Room where bank staff replenish the automatic teller machines and collect deposits and bills. 						
						
						night deposit box 
						
						Wicket used by business customers outside of banking hours. 						
						
						automatic teller machine 
						
						Machine where customers use a debit card to carry out a variety of banking operations such as withdrawals, deposits, transfers and bill payments.